BOOKING POLICY
Clear Policies. Flexible Scheduling, Transparent Support.
Knowing what to expect helps every family feel confident from the very first session. Here you'll find our scheduling. cancellation, payment, and package policies-all designed to keep instruction consistent while remaining fair to your family.
Why These Policies?
I want every family to feel like this is a fair, transparent partnership-not a guessing game.
These policies exist so that a handful of last-minute cancellations don't cost me income I've already planned around, while still making sure you're never stuck paying for instruction your child didn't receive.
Single Sessions & Trial Packages
Payment
Payment is due in full at booking.
Rescheduling
Need to reschedule? Just give 24+ hours notice and we'll find
Cancellation
Cancellations or no-shows with less than 24 hours neice forfeit that session.
Committed Packages
Book Package
5 Business Days Before
Weekly
Sessions Begin
Progress
Updates
Booking
Must be booked and paid at least 5 business days before your first session.
Cancel Before Starting
Cancel 72+ hours before your first session. Receive a full refund, minus a $50 booking fee.
Cancel Within 72 Hours
$50 booking fee
+
One single session charged.
Remaining balance refunded.
During Your Package
24+ Hours Notice
Free reschedule
OR
Session added to end of package.
Less than 24 Hours
Session forfeited.
No Show
Session forfeited.
Consistent Learning
Reserved weekly time protects your child's progress.
Unused Sessions & Refunds
Unused sessions are refunded.
Completed sessions are recalculated at the single-session rate.
Sessions should be completed within:
8 weeks (10-session package) 14 weeks (21-session package)
